If you have questions, we have the answers.  

Click on the topic for more detailed information.

 

 

Telephone Directories

Find the number or email address of a specific person or department.

Supplies

Request or download all of your contracting supplies.

 

Contracting & Commissions

Find all of the answers to your contracting and commission questions.

Software

Company illustration software available for download.

Underwriting

Detailed information about underwriting, new business, ands apps.

Ask Us!

Get answers to other questions you may have.

 

 

 

 

 

 

 

  Telephone Directories

  • What are the company phone numbers?

Company Phone Number
Assurity Life (800) 276-7619
West Coast Life  (800) 366-9378
Life Investors             (877) 454-4768
American General (888) 653-5463 option 7 - Producer Care Center
(800) 659-5920 ext. 5860 - Marketing and Software Support
Boston Mutual          (800) 669-2668

 

 

 

 

 

 

 

 

 

    Contracting & Commissions

  • Where can I get contracts?

            If you are not already contracted with our carriers, you may print the online contract from this website or call our life product specialist for assistance.  If you are contracting a down-line agent, simply print an online contract and have the agent complete it.  You may forward the completed contract to our office or directly to the insurance company.  When appointing a down-line agent, make sure your agent code is clearly marked and all necessary forms are signed by you. If you have any questions about contracting or licensing, please call our licensing department. **Remember, all contracts MUST have current copies of licenses in the state(s) you wish to be appointed.  

  • How do I get my commissions annualized?

    Most companies offer annualization to qualifying agents.  If you are contracting with a company for the first time, complete an annualization agreement along with your contract.  If you are already contracted with a company and would like to obtain annualization, please contact our office.  

 

  • Can I have my commissions direct deposited into my account?

    Download and complete the direct deposit form for the company.  Please forward the completed form to the insurance company.  

    

Company Direct Deposit Form
Assurity Life ALCEFT
Boston Mutual BOSEFT
Life Investors LIEFT
American General OLLEFT
West Coast WCLEFT

 

  • What companies require E&O coverage?

    Some companies do require E&O coverage in order to be appointed.  Click here for detailed information regarding your company.  

  • How do I get E&O coverage?

    E&O coverage is offered through most carriers requiring the coverage.  Click here for details on how to get E&O coverage.

  • How are commissions paid by each company?

Company Commissions Paid On: Direct Deposit
Assurity Life Paid on 15th and last day of the month Is Available
Deposited into account within 24 hours of the commission processing cycle.
Boston Mutual Paid weekly;  checks are mailed Thursdays. Is Available
Paid every Friday
Life Investors As-earned Commissions - paid last working day of the month
Annualized Commissions - paid daily
Is Available
Paid Daily if annualized
Paid last working day of the month if not annualized
 American General Paid on 15th and last day of the month Is Available
Paid on 15th and last day of the month
West Coast Commissions paid 15th and last day of month. Direct Deposited funds are available 3 business days later. Is Available
Paid on 15th and last day of the month

 

 

 

 

 

 

 

    Underwriting/New Business

  • Who do I call with an underwriting/new business question?

    Some companies will allow agents to call the home office direct with underwriting questions while others require agents to call their up-line office.  In any case, our office is always available to answer any underwriting question.  The following is a list of who to call:  

 

Company Phone Number
Assurity Life (800) 276-7619, press 3
West Coast Life contact our office 
Life Investors             (877) 454-4768, press 2
American General (888) 653-5463 option 7 - Producer Care Center
(800) 659-5920 ext. 5860 - Marketing and Software Support
Boston Mutual          contact our office 

 

  • Where do I send new business/applications/underwriting requirements?

Company Regular Mail Address Overnight Address
Assurity Life Assurity Life Insurance Company
P.O. Box 82533
Lincoln, NE 68501
Assurity Life Insurance Company
1526 K Street
Lincoln, NE 68508
Boston Mutual New Business Application Processing Center
Boston Mutual Life Insurance Company
P.O. Box 55061
Boston, MA 02205-8241
Boston Mutual Life/ 55601
c/o Eastern Bank EP-9
195 Market St.
Lynn, MA 01901-1508
Life Investors Life Investors
4333 Edgewood Road NE
Cedar Rapids, IA   52499
SAME
American General

American General Midwest Operations Center
P.O. Box 401 
Milwaukee, WI 53201 

American General Midwest Operations Center
750 West Virginia Street
Milwaukee, WI 53204

West Coast Life West Coast Life Insurance Company
P.O. Box 193892
San Francisco, CA  94119-3892
West Coast Life Insurance Company
343 Sansome Street
San Francisco, CA   94104

 

  • Where do I fax applications/new business requirements?

 

Companies Fax # Missing
Requirements
Fax #
Faxed Applications Accepted Details
Assurity Life (877) 229-5533 (402) 437-4606 Yes Cover sheet indicating name and policy number is required.
Boston Mutual N/A N/A No Faxed applications are NOT accepted.
Life Investors 319-298-4997 319-298-4997 Yes Faxed applications must have new business coversheet.
(American General 800-915-9937 800-516-5362 Yes Faxed application will be confirmed from the home office within 24 hours.  Forward check after confirmation has been received.  Include policy # on check.  
West Coast N/A 415-433-9773, Attn: New Business No Fax requirements only.  Include policy # on requirement.

 

  • Who do I call on a case that has already been submitted?

    If you have a question regarding a pending case, you should first look for updates online at the company's website.  If you can not find an answer online, please refer to the following list with questions.

 

Company Phone Number
Assurity Life (800) 276-7619, press 3
Boston Mutual          contact our office 
Life Investors             (877) 454-4768, press 2 or contact our office 
American General (888) 653-5463 option 7 - Producer Care Center
(800) 659-5920 ext. 5860 - Marketing and Software Support
West Coast Life     contact our office 

 

  • Who do I call if I have an impaired risk question ?

    If you have hard to place case or need help on an ailment, please contact our impaired risk specialist.  You may also complete the an underwriting questionnaire by logging on to impairedrisk.com.  

 

 

 

 

 

 

    Supplies

  • How do I order supplies ?

    Upon contracting with our carriers, you will receive a welcome kit.  In addition to the welcome kit, you should have received an initial starter packet from us.  Most supplies including applications, HIV forms, replacement forms, questionnaires,  and most other forms may be obtained from this website.  Software may also be downloaded from this site or may be sent to you.  

 

    Marketing materials  including rate cards, sales brochures, A.M. Best guides, folders, etc. may be ordered through the individual company website, or from our office.  If you need any assistance with supplies, we will help you with the utmost priority.  

  • Can I get forms and applications from this website?

    Yes, most supplies may be downloaded from this website.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

    Software

  • How do I get software for each company?

    Software may be downloaded from this site or may be sent to you from our office.  If you are connected at a slow modem speed (e.g. 56k)  we suggest you call us for your copy of the software.  We will promptly send it out to you.  In the meantime, if you wish to run a term proposal, you may do so on this site.  

  • Can I get software from this website?

    Yes, click here for software.

  • I'm having problems with my software, who do I call?

    For any questions regarding installation, printing, or general problems with the software, please contact the company directly.  If your software is installed and you have a question regarding running a proposal, please give one of our life marketing specialists a call.